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Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.

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Community Information

Need Your New Account Number?

With the introduction of our new My Account portal, existing Liberty customers received a new account number. Click the link below to find your new account number.

Find My New Account Number

Join our online customer panel!

Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.

Sign-Up Today

Notice of Water Shortage Contingency Plan and Public Meeting



Statement on behalf of Greg Sorensen, Liberty’s West Region President

“On behalf of our team of dedicated professionals who take great pride in providing safe water and reliable service in Apple Valley, we appreciate the Judge’s tentative statement of decision that rejects the Town’s attempt to take the water system by eminent domain.  The ruling confirms that Liberty has operated transparently and in the best interest of the community, and that the Town’s lawsuit will be dismissed.

Liberty is proud of our record providing safe and reliable water service in Apple Valley, and we look forward to being a trusted water provider today and for future generations. We are focused on a path forward and remain committed to strengthening relationships and trust with customers and community leaders.”

 -Greg Sorensen, West Region President


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New Customer Experience
New Customer Experience
We have introduced a new Liberty My Account web portal. 

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Safe and reliable service is our top priority. Find out how to stay safe this season.

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Assistance Programs
Assistance Programs

Learn more about the assistance programs we offer that may be available to you.

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For emergencies call  800-481-9190

We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency.

What To Do  

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General Inquiries & Service Hours