Getting Started

Find out more about California’s financial assistance programs and how you can apply.

CARW Program

 

The CARW (California Alternative Rates for Water ) Program offers income-qualified customers a $ 8.38  per month discount on their water bill.
Please download and complete the fillable application on your computer and email  to us at dlcaavrcustomerservice@libertyutilities.com for processing.

Learn More    

Download Application 



Military Relief Program



The purpose of this program is to implement the California Families Financial Relief Act of 2005. This act provides water utility services shut-off protection for a 180 day period to families of service members who are called to active duty.

A qualifying household is a residential household for which the income is reduced because the customer of record, the spouse of the customer of record or the registered domestic partner of the customer of record, as defined by Section 297.5 of the Family code, is a service member called to full time active military service by the President of the United States or the Governor of the State during the time of declared national or state emergency or war.

For further information, please call our office 760-247-6484.