Notice of Water Shortage Contingency Plan and Public Meeting

English

Español

In March 2022, the State of California made an announcement to take further action to manage drought and limited water supplies. Liberty is now in Stage 2 of our Water Contingency Plan to align with the State’s goals and directive. To view the announcements and what Stage 2 means, please refer to the below resources and FAQs. Look out for updates that may come from us via mail, email, and on our social media pages. We are on Facebook and Twitter.

Conservation Laws

Recently, California passed two new laws regarding how we use our water, AB 1668 and SB 606. The laws were created to establish water use standards that will help the state become more efficient and prepare for future droughts. As these were passed recently and are still being developed, we are working to keep our customers updated on what we know now.

Learn More

California Drought Monitor

The National Drought Mitigation Center publishes drought monitor maps each Thursday at 8:30 a.m. Eastern Time. The U.S. Drought Monitor is produced through a partnership between the National Drought Mitigation Center at the University of Nebraska-Lincoln, the United States Department of Agriculture, and the National Oceanic and Atmospheric Administration. 

View Drought Monitor Map

Mandatory Water-use Prohibitions

Liberty is reminding customers of the State Water Resources Control Board prohibited water-use activities.

  1. No outdoor irrigation runoff
  2. Use only hoses with shut-off nozzles to wash vehicles
  3. No washing of hard-surfaced, non-porous areas (buildings, driveways, etc.)
  4. No use of non-recirculating water fountains and decorative features
  5. No outdoor watering for 48 hours after measurable rain


Outdoor Watering Notice

On April 26, 2022, the Metropolitan Water District (MWD) adopted new restrictions, including the limiting of outdoor watering to one day per week. Liberty is NOT directly impacted by MWD’s restrictions. Liberty will continue to conserve and create programs for our customers to assist in your conservation journey as California continues to face dry conditions and drought.

View Watering Notice

View Outdoor Watering Recommendations

Frequently Asked Questions

 


  • Stage 2 became effective on July 12, 2022.

  • No surcharges are being implemented at this time. We will continue to communicate with our customers if there are any changes.

  • Outdoor irrigation is limited to two days a week per 10 minutes per station.

    • This does not apply to landscape irrigation zones that exclusively use drip-type irrigation systems.
  • Governor Newsom and the State Water Board is requesting all urban water suppliers to reduce their overall water usage by 20% compared to their 2020 usage.

  • We are complying with Governor Newsom and the State Water Board emergency regulations.

  • Liberty is being asked to reduce an overall 20% reduction, not individual 20% reduction.


  • The 20% reduction is for the overall utility, not for the individual customer. We will not be comparing individual customer usage from 2020.

  • Liberty always encourages customers to report water waste by contacting Water Efficiency staff. You may also report water waste HERE.

  • No, Liberty will not be imposing fines for water waste violations at this time. However, Liberty does have a water waste violation program to contact customers who are in violation to offer assistance to prevent water waste.

  • Liberty offers a variety of conservation programs and resources to help customers use water efficiently. Click the button below to see what programs are currently available or contact your Water Efficiency team for more information.

    View Conservation Programs


    We recommend starting with having your home or business participate in a free water audit. This will help you assess where you can reduce water and if you have any leaks. To learn more, contact your Water Efficiency team.

  • If there is failure to comply with the new restrictions, there may be the installation of a real time measuring device that will restrict and monitor customers' usage. These are typically used in extreme circumstances.

    • Water Efficiency Team
    • Customer Service
      • Email: DLCAAVRCustomerService@libertyutilities.com
      • Phone: 760-247-6484