Getting Started

Find out more about California’s financial assistance programs and how you can apply.

California Alternative Rates for Energy (CARE)

Low-income California residents may qualify for a discount on their monthly electric bill through California Alternative Rates for Energy (CARE) for Permanent Primary Residential Customers.

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Home Energy Assistance Program (HEAP aka LIHEAP)

The Home Energy Assistance Program (HEAP) provides an annual energy bill payment on behalf of the eligible applicant.

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Energy Savings Assistance Program (ESAP)

You may be able to take advantage of the Energy Savings Assistance Program to help pay for home improvements.

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Medical Baseline Allowance

This program provides an increase in the baseline allowance, the amount of energy that is charged at the lowest possible rate, for customers with qualifying medical conditions.


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Special Payment Arrangement (SPA)

If you are a residential customer and owe for past due service, you may have the chance to make an arrangement to pay over a period time and avoid disconnection of your service.


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211 Assistance Programs

The 211 service connects people with health and human services and resources when assistance is needed. 211 provides incident specific information by coordinating with local emergency services. With 211, communities can access information about shelter, food, medical, and recovery services.
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