New Service

To initiate service, please contact us at 1-800-727-5987  or visit one of our local offices below*: 

Primary Walk-in Center

Customer Service Hours

9750 Washburn Road Downey, CA 90241
Mon - Fri 8:00 AM - 5:00 PM
Mon - Fri 8:00 AM - 5:00 PM

If you are requesting service for a new construction or upgrade/change to electric panel, please visit our New Construction Engineering Requirements webpage.

* Our walk-in centers are currently closed.

Transfer Service

To transfer service to a new address, customers must contact our customer service department at 1-800-727-5987, and one of our customer care representatives will assist you with transferring service to your new service address.

Stop Service

To stop service, customers must contact our customer service department at 1-800-727-5987. When you call our office, you will be verified by a customer service representative. Please notify our customer service representative of your scheduled move-out date, and provide the representative with the mailing address you want your final bill to be sent to.


Frequently Used Forms

Zero Estimate Billing Form


 Electronic Funds Transfer (Auto Pay)


Request for Taxpayer ID and Certification


Commercial Utility Service Application