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Outage Center

We work hard to provide our customers with safe and reliable service. However, outages may still occur due to various reasons, such as storms or strong wind conditions. Use the links below to view our outage map, report an outage in your area, and more.

View Outage Map
View Outage Map

Visit My Account to view our outage map. Check the status of a power outage, see how many individuals are affected, and obtain the estimated restoration time. 

View outage map    

How to use the outage map    

Report an Outage Online
Report an Outage Online

Visit Liberty My Account to report an outage. 

Report online    

Report an Outage by Phone
Report an Outage by Phone

Even if you are sure others in your area have notified us, the more information we have, the faster we can assess the situation and get the necessary crews on site.

Call 1-800-727-5987

Outage Tips
Outage Tips

Liberty crews work hard to provide customers with safe, reliable service. However, there are many factors that may cause the power to go out. Click the button below for outage preparation tips and suggestions to help reduce potential discomfort during an outage.

What to Do

Planned Outages
Planned Outages

Liberty may schedule planned outages to improve/update infrastructure and increase system reliabiliy or make needed repairs. Customers affected by planned outages will receive notification via text, email, and/or voice messages approximately 48 hours prior to the planned outage.

View Upcoming Planned Outages

Receive Emergency and Outage Updates
Receive Emergency and Outage Updates

If there is an interruption to your electric service caused by system upgrades, maintenance, or an unforeseen emergency, Liberty will attempt to contact you using the contact information on your account. Confirm or update your contact information by calling 1-800-727-5987 or clicking below.

Update My Contact Information

Follow Us on Social

Social media is not connected to our dispatch and therefore does not work as a reporting tool. However, outage information and updates are posted on our Facebook and Twitter channels between 7 a.m. and 9 p.m.

     


Winter Storm Updates

View Updates