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Financial Assistance

Need help paying your utility bills? We’re here to help.

We have financial assistance options that may be available to you.



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Trouble paying your bill?

Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.

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Community Information 

Drought Update

On July 31, 2023, Liberty Utilities (Park Water) Corp. filed Advice Letter 338-W with the California Public Utilities Commission (CPUC) to deactivate Stage 2 and activate Stage 1 in its Schedule No. 14.1 Water Shortage Contingency Plan with Voluntary Reductions for its service areas, including Artesia, Bellflower, Compton, La Canada Flintridge, Lynwood, Norwalk, Santa Fe Springs, and unincorporated Los Angeles.

On March 23, 2023, Governor Newsom signed Executive Order N-5-23 to reflect the current state of California’s water supply. Executive Order N-5-23 modified the 2022 drought Executive Order N-7-22. The modifications included ending the 15 – 20% water use reduction and ending the requirement to implement Stage 2 of water shortage contingency plans. The modifications did not remove the prohibition on wasteful water use and the ban of watering decorative grass in the CII sector (commercial, industrial, and institutional areas). To review Schedule No. 14.1 and recommended voluntary conservation efforts for Stage 1 and for the full list of prohibited water waste uses please visit the Drought page.

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Visit Our New Kids' Corner!

Looking for fun, educational resources to engage your children and help them learn? Visit our new Kids' Corner webpage for a variety of videos and activities that will help your children learn more about your electric, gas, water, and wastewater service. 

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Visit the West Region Newsroom

Your home for stories, news, and information from Liberty's West Region.

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Join our online customer panel!

Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.

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Notice of Water Shortage Contingency Plan and Public Meeting





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New Customer Experience
New Customer Experience
We have introduced a new Liberty My Account web portal.

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Safe and reliable service is our top priority. Find out how to stay safe this season.

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Assistance Programs
Assistance Programs

Learn more about the assistance programs we offer that may be available to you.

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For emergencies call  1-800-727-5987

We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency.

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General Inquiries & Service Hours