As required by California law, Liberty Utilities publishes all rate and tariff related documents.
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Schedule No. 1 Residential General Metered Service
Schedule No. 2 Gravity Irrigation Service
Schedule No. 3 General Metered Service Non-Residential
Schedule No. 4 Non-Metered Fire Service
Schedule No. 5 Fire Flow Testing Charge
Schedule No. 14.1 Water Shortage Contingency Plan
Schedule No. LC Late Payment Charge
Schedule No. UF Surcharge to Fund Public Utilities Commission – Reimbursement Fee
Schedule No. CAP Customer Assistance Program
Schedule No. CAP-SC Customer Assistance Program
Yermo - Schedule No. 1 YE-R General Residential Metered Service
Yermo - Schedule No. 3 YE-NR General Non - Residential Metered Service
Rule No. 1 Definitions
Rule No. 2 Description of Service
Rule No. 3 Application for Service
Rule No. 4 Contracts
Rule No. 5 Special Information Required On Forms
Rule No. 6 Establishment and Re-establishment Of Credit
Rule No. 7 Deposits
Rule No. 8 Notices
Rule No. 9 Rendering and Payment Of Bills
Rule No. 10 Disputed Bills
Rule No. 11 Discontinuance and Restoration Of Service
Rule No. 12 Information Available To Public
Rule No. 13 Temporary Service
Rule No. 14 Continuity of Service
Rule No. 14.1 Water Conservation and Rationing Plan
Rule No. 15 Main Extensions
Rule No. 16 Service Connections, Meters, And Customer’s Facilities
Rule No. 17 Standards for Measurement Of Service
Rule No. 18 Meter Tests and Adjustment of Bills For Meter Error
Rule No. 19 Service to Separate Premises and Multiple Units, and Resale of Water
Rule No. 20 Water Conservation
Rule No. 21 Military Family Relief Program
Rule No. 22 Fire Protection
AL 244-W Credit Credit Card Fees
AL 242-W Interest Charges Resolution W-5223esolution W-5223 Interest Charges
PENDING ADVICE LETTERS
The purpose of the link below is a requirement set forth by the CPUC to “Include a link to the commission’s index of advice letters on the water corporation’s Internet Web site.” (Section 2715, subsection - 3)
The Public Utility Act of 1912 mandated that private utility companies such as Liberty Utilities be regulated. As a result, we are required to review our rates and file a General Rate Case every three years, we must submit a General Rate Case (GRC) application to the California Public Utilities Commission (CPUC).
Performed every three years, the GRC is the major regulatory proceeding which provides the CPUC an opportunity to perform an exhaustive examination of Liberty Utilities operations and costs. The CPUC takes a broad, in-depth look at our revenues, expenses and financial outlook and considers the quality of service and other factors to arrive at just and reasonable rates.
Our customers pay a service charge, a fee for being connected to the system, which stays the same no matter how much water you use. This fee pays for a part of our fixed costs such as pipelines and wells. You also pay a quantity charge for each 100 cubic foot (1ccf) of water you use. 1ccf is 748 gallons. This charge covers our remaining fixed costs and variable costs such as gas, electricity and disinfection chemicals.
This video will give you an explanation on how water rates are set at Liberty Utilities, Apple Valley.
Customer service: 800-481-9190