Troubleshooting

At times your tap water can have an unusual odor, taste or appearance. In most cases, these aesthetic characteristics do not pose a public health threat.  However, since an unusual odor, taste or appearance could be the first indication of a more serious situation, each occurrence must be taken seriously and investigated immediately. From the time your drinking water is disinfected at the well sites until it reaches your tap, there are multiple reasons that may change its appearance. Sometimes this happens as close as your home’s own plumbing.

Read More     

CPUC Annual  
Reports 

In the interest of Transparency, Liberty Utilities present our 3 most recent annual reports to the California Public Utilities Commission. Customers should keep in mind that these reports are designed to provide specific information to a government regulatory agency. 

This said, portions of the reports can be confusing to those who are not familiar with such documents. Liberty Utilities encourages customers to contact our office in the event you have questions as you review the reports. Our professional staff is happy to add context and explanations of the data to help our customers understand the water company’s operation.

2015 Annual CPUC Reports
2014 Annual CPUC Reports
2013 Annual CPUC Reports

Consumer Confidence & Annual Water Quality Reports

When the U.S. Congress passed the 1996 Safe Drinking Water Act amendments, the U.S. Environmental Protection Agency (EPA) was given the authority to require each community water system to provide each of their customers with a Consumer Confidence Report (CCR) every 12 months.

California community water system have been producing water quality reports since 1990. The annual Consumer Confidence Report covers various water quality issues, describes where your water comes from, discusses drinking water standards, and compares the quality of your drinking water to state and federal regulations.

Our 2019-2020 Consumer Confidence Report (CCR) & Annual Water Quality Reports are in and available for download.