Termination of Service

Please call our Customer Service team at 760-247-6484 to request termination of service.  Please note we require a minimum of 48 hours notice. Termination requests are not accepted after 4:00 p.m. daily. Terminations cannot be requested for weekends or major holidays.

Our Customer Service team will require the following information when you call:

  1. Requested date of termination
  2. Service address
  3. Your name and the name of the account holder
  4. A phone number and mailing address where we may contact you after service is stopped

Water service will be turned off any time from 8:00 a.m. and 5:00 p.m. Please ensure that you will not be needing water service on the day of termination.