Termination of Service
Please call our Customer Service team at 760-247-6484 to request termination of service. Please note we require a minimum of 48 hours notice. Termination requests are not accepted after 4:00 p.m. daily. Terminations cannot be requested for weekends or major holidays.
Our Customer Service team will require the following information when you call:
- Requested date of termination
- Service address
- Your name and the name of the account holder
- A phone number and mailing address where we may contact you after service is stopped
Water service will be turned off any time from 8:00 a.m. and 5:00 p.m. Please ensure that you will not be needing water service on the day of termination.