Outages

Outage Central provides comprehensive and timely information about electric power outages. With our outage map you can check the status of a power outage, see how many individuals are affected and obtain the estimated restoration time. Information is updated every 15 minutes and is displayed in both an easy-to-read table and a map-based interface.

You can zoom in to a one-mile radius by region, county, town or village, and easily determine the impact a power outage may be having on your local community.

 

Reliability Compliance

Liberty Utilities makes continuous investments in our infrastructure to improve service reliability. However, outages can still occur for many reasons—some beyond our control.  The California Public Utilities Commission (CPUC) requires Liberty to post the two worse performing circuits as measured by the System Average Interruption Duration Index (SAIDI), an industry standard.

For 2017, these two circuits were Truckee 7201 and Washoe 201. Both of these circuits sustained multiple day outages related to the severe storms in January/February 2017.  The Washoe 201 circuit also experienced a significant outage duration related to a wildfire in the Floriston area.  It is the first time either of these circuits appeared on this list.

Questions about our reliability?   
Contact powerquality@libertyutilities.com or call Customer Care at 1-800-782-2506.

Liberty Utilities Reliability ReportLiberty Utilities Reliability Report Presentation