Outages

Outage Central provides comprehensive and timely information about electric power outages. With our outage map you can check the status of a power outage, see how many individuals are affected and obtain the estimated restoration time. Information is updated every 15 minutes and is displayed in both an easy-to-read table and a map-based interface.

You can zoom in to a one-mile radius by region, county, town or village, and easily determine the impact a power outage may be having on your local community.

 

Upcoming Outages

 Monday Oct. 1 - Friday Oct. 5th

Liberty Utilities will be upgrading power infrastructure in Northstar neighborhoods from Monday October 1st through Friday October 5th.  Power outages are required to complete this important work.  Crews will make every effort to limit the outage time.

This work is critical in preparation for the approaching winter season.  These upgrades to the system will allow us to isolate our service areas into smaller sections, thereby reducing the number of customers affected by a power outage and the time needed to restore power, thus reducing the length of the outage as well.

For more details please visit the Planned Outages Tab or simply click HERE

Reliability Compliance

Liberty Utilities makes continuous investments in our infrastructure to improve service reliability. However, outages can still occur for many reasons—some beyond our control.  The California Public Utilities Commission (CPUC) requires Liberty to post the two worse performing circuits as measured by the System Average Interruption Duration Index (SAIDI), an industry standard.

For 2017, these two circuits were Truckee 7201 and Washoe 201. Both of these circuits sustained multiple day outages related to the severe storms in January/February 2017.  The Washoe 201 circuit also experienced a significant outage duration related to a wildfire in the Floriston area.  It is the first time either of these circuits appeared on this list.

Questions about our reliability?   
Contact powerquality@libertyutilities.com or call Customer Care at 1-800-782-2506.

Liberty Utilities Reliability Report