Liberty’s meter readers stop by your home or business about once per month to read your meter. Access to your meter is necessary to determine how much electricity your home or business used during the month.
Some meters are easy to access but many are on the side or the rear of the home or business. These locations are more difficult for meter readers to access, especially during winter when there is snow and ice buildup. Regardless of your meter’s location, Liberty asks that you keep the meter, and access to it, clear of snow, ice, and any obstacles so it can be read, checked, and maintained.
When meter readers cannot safely access your meter, Liberty may need to issue an estimated bill. Estimated bills are based on your electric usage history and may not accurately reflect your actual usage for the month. Once the meter is accessible and able to be read, Liberty will provide an adjusted statement to reflect your actual consumption and an accurate billing.
Please help Liberty’s meter readers and field service technicians by providing a clear path and unobstructed meter so they can safely do their job.