Public Safety Power Shutoffs - Residential - California Electric - Liberty

Pay my bill

Pay my bill

Pay now View other payment options
Moving

Moving?

Select utility type:

Electric Water
Water Quality

Water Quality

Select utility type:

Water
Outage Center

Outage Center

Select utility type:

Electric
Programs & Rebates

Programs & Rebates

Select utility type:

Electric Water

Public Safety Power Shutoffs

A public safety power shutoff (PSPS) is a safety procedure utilized by electric utilities to proactively turn off power when and where conditions present an increased wildfire risk. The practice of de-energization is used as a last resort and is supported by the California Public Utilities Commission (CPUC) as a safety best practice.

In partnership with fire weather experts, Liberty monitors real-time weather data and forecasts and regularly tests fuel moisture during the fire season. If it is determined that the forecasted conditions meet or exceed safety thresholds, Liberty may initiate a PSPS.

Learn More

Español

Emergency and Outage Updates

There are multiple factors that Liberty assesses when evaluating the need to shut off power (also known as a PSPS). Liberty endeavors to provide customers that may be impacted by a PSPS with as much notice as possible. If there is the potential of a PSPS, Liberty will contact customers through calls, texts, and/or emails, using the contact information on file.

Generally, the timing of notifications (when possible) is as follows:

Approximately 48 hours before power is shut off;
Approximately 24 hours before power is shut off;
Just before power is shut off;
During the PSPS;
Once power has been safely restored.

It is important that Liberty has your current contact information. Please confirm your contact information through My Account so that Liberty is able to send you PSPS and other emergency notifications.

Update Contact Information

What are Public Safety Power Shutoffs?

To mitigate the risk of wildfires in the communities we serve, Liberty may implement public safety power shutoffs (PSPS) to temporarily turn off power when weather conditions present an increased fire risk.

We understand power outages are inconvenient. Liberty will proactively turn off power only as a last resort in the interest of safety.

Learn More

Preparing for a PSPS

It’s important to be prepared in the event that a PSPS is implemented. Here are some tips to help you prepare for potential public safety power shutoffs.

Confirm your contact information to receive outage and emergency updates.
Plan for medical needs that may be impacted by a loss of power. If you depend on medications that need refrigeration or medical devices that require power, please notify our office by calling 1-800-782-2506.
Create an emergency kit composed of items such as flashlights, batteries, first aid supplies, non-perishable food, and water.
Keep your cell phones and other electronic devices fully charged. Consider purchasing a back-up battery device or car charger.
Keep a full tank of gas and cash on hand for emergency purchases, as gas stations, ATMs and bank services may be impacted during an outage.
Keep your refrigerator and freezer closed as much as possible to prevent your food from spoiling.
Unplug appliances to prevent hazards or damage when service is restored.

More Tips

PSPS Resources

Income and Medical Need Eligible Programs

You may be eligible for our customer assistance programs. Learn more about our assistance programs at the button below.

View Programs

Medical Baseline Program

Liberty offers an assistance program for residential customers who have special energy needs due to qualifying medical conditions. Qualifying customers receive an extension of their lower rate baseline allowance on their monthly energy bill and, when possible, advanced notice for a PSPS.

Learn More

211 Resources

211 is a free 24/7 information and referral service for community services. In the event of an emergency, 211 provides incident specific information by coordinating with local emergency services so communities can access information about shelter, food, medical, and recovery services.

Learn More

Access and Functional Needs Customers

When you self-identify as an Access and Functional Needs (AFN) customer, Liberty will attempt to provide earlier information about PSPS events if available, low income programs, and other resources using the contact information on file or submitted through the web form.

Learn More

Community Resource Centers

Community Resource Centers (CRC) will be available to help support customers in the event of a PSPS. At CRCs, customers may access PSPS information, snacks, water, powering stations, and more. Locations and hours will be provided prior to a potential PSPS.