We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee.
Explore the options below to help you find the best and most convenient way for you to pay your bill.
Access account information or view and pay your bill online with our self-service portal.
*NOTE: For an optimal viewing experience, please use Google Chrome.
You can make a one-time payment using a credit card (Visa, Mastercard, Discover & American Express) online by clicking here or over the phone 24/7 at 1-800-782-2506. You do not need to log-in to pay with your credit card. Enter your full account number to make your payment.
There are multiple ways you can pay using your checking or savings account. Investment Savings accounts cannot be used.
1. Make a one-time payment
You can make a one-time payment using a checking account online by clicking here or over the phone at 1-800-782-2506.
Using this method will result in a processing fee charged by our payment vendor. We do not profit from this fee.
2. Set up automatic payments
If you want to set up automatic payments using a checking account, please fill out the application found here. There is no fee for this service.
3. Mail your payment to us
Return the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:
Liberty Utilities - CA
PO Box 60144
City of Industry, CA
91716-0144
For the health and safety of our communities, we have closed our walk-in customer service centers until further notice.
Customers can continue to access drop boxes at our walk-in locations.
Cash is also accepted at Liberty customer walk-in centers. There is no fee for this service.
Portola
Primary Walk-in Center
Customer Service Hours
Other Location
Customer Service Hours
You can use cash to pay your bill at many authorized payment centers. Click the button below for a complete list in your area. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service.
Set up automatic payments
If you want to set up automatic payments using a checking account, please fill out the application found here.
There is no convenience fee for this service.
1. Make a one-time payment with a credit or ATM debit card
You can make a one-time payment using a credit card (Visa, Mastercard, Discover & American Express) or ATM debit card online by clicking here.
You do not need to log-in to pay with your credit card. Enter your full account number to make your payment.
2. Use your bank’s online bill payment service
Most banks and credit unions offer bill payment services to their customers. Liberty Utilities can be set up as a Payee in the system.
Contact your financial institution for more information.
For the health and safety of our communities, we have closed our walk-in customer service centers until further notice.
Customers can continue to access drop boxes at our walk-in locations.
You can visit one of the following locations if you would like to pay your bill in person:
Portola
Primary Walk-in Center
Customer Service Hours
Other Location
Customer Service Hours
Authorized Payment Agents
Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*.
*Important: To locate authorized payment locations that do not charge a convenience fee, within the 
Biller Search box you must input Liberty Utilities and select your State from the dropdown menu.
Call us 24/7 at 1-800-782-2506 to make a payment using a credit card, ATM Debit card, checking or savings account.
Liberty Utilities - CA
PO Box 60144
City of Industry, CA
91716-0144
Pay your bill without the convenience fee.
*Our North Lake Tahoe office is currently not accepting cash payments. Our South Lake Tahoe office is open for customers who would like to make cash payments.