Things to Keep in Mind:

  • Pay by mail - Please allow 7-10 business days for payments mailed within the US to post to your account
  • Credit/Debit Online Payment - If you have made a payment through our website or the automated phone system and are within 48 hours of a disconnection notice, please call our customer service center with your payment confirmation number

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I understand that upon submission of this request for changes to my personal information that it may approximately two business days to process and in turn be reflected on-line in my personal "My Account" area of the website. I also understand that should there be any questions regarding my submission that a Customer Care representative may contact me for further clarification or in the event that we require additional documentation to verify the change to personal information. By submitting this form I certify that the information given on this form is true and correct to the best of my knowledge.


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