Sometimes life happens, and not in the way you intended. If you find yourself with unexpected expenses and need help paying your utility bill, we’re here for you. Learn more about California's financial assistance programs and how you can apply.
The Customer Assistance Program (CAP) offers income-qualified customers a $10.00 per month discount on their water bill.
Please fill out the application below and mail or deliver it to Liberty Utilities 9750 Washburn Road, PO Box 7002 Downey, CA 90241
or email to: CustomerServicePark@libertyutilities.com
The Emergency Leak Repair Program can assist qualifying Liberty customers with repairing identified leaks. The program is designed to help income-qualified customers who have received repeat 24-hour continual use alerts (leak alerts) and have high water use.
To learn more about the program, please contact Liberty’s water efficiency team at conservation@libertyutilities.com or 1-800-727-5987.