Sometimes life happens, and not in the way you intended. If you find yourself with unexpected expenses and need help paying your utility bill, we’re here for you. Learn more about California's financial assistance programs and how you can apply.
The Customer Assistance Program (CAP) offers income-qualified customers a $10.00 per month discount on their water bill.
Please fill out the application below and mail or deliver it to Liberty Utilities 9750 Washburn Road, PO Box 7002 Downey, CA 90241
or email to: CustomerServicePark@libertyutilities.com
The program provides extended payment terms to those families experiencing reduced income due to a call to active duty military service.
To receive extended payment terms, please fill out the application below and mail or deliver it to Liberty Utilities 9750 Washburn Road, PO Box 7002 Downey, CA 90241.
If you have any questions, please call our office 1-800-782-2506
The State of California established the Water and Wastewater Arrearage Payment Program to help customers with past-due water bill balances incurred between March 4, 2020 and June 15, 2021. Credits are being provided through the program with funding from the State Water Resources Control Board.
The Low-Income Household Water Assistance Program (LIHWAP) is a temporary emergency program to help low-income families pay overdue water bills. Check eligibility and apply for this program at the button below.