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Reporting an Outage or Downed Wires - Residential - California Electric - Liberty

Are You Experiencing a Power Outage?

Check to see if the power failure is limited to your home or business. If your neighbor's power is still on, check your circuit breaker panel or fuse box. If the problem is not a blown fuse or tripped circuit breaker, call Liberty at 1-844-245-6868.

Report a Power Outage

To report an outage, you will need the zip code of your service address if you do not have your account number available.

Not sure which zip code to use? Check out our zip code finder tool:

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Report an outage


Who to Call
Who to Call


Downed Wires

Downed wires are a serious hazard. If you see a downed wire, please leave the area immediately and call 911. Then report the downed wire to Liberty by calling 1-844-245-6868. 

Emergency and Life Threatening Situations

Please call 911 if you see a situation that threatens the safety of yourself or others. Other outages can be reported using the online form or by calling 1-844-245-6868.

Follow Us on Social for Outage Updates

Social media is not connected to our dispatch and therefore does not work as a reporting tool. However, outage information and updates are posted on our Facebook and Twitter channels between 7 a.m. and 9 p.m.


Reporting an Outage or Downed Wires