A Public Safety Power Shutoff (PSPS) is a safety procedure utilized by electric utilities to proactively turn off power when and where conditions present an increased wildfire risk. The practice of de-energization when necessary is supported by the California Public Utilities Commission (CPUC) as a safety best practice.
In partnership with fire weather experts, Liberty monitors real-time weather data and forecasts and regularly tests fuel moisture during the fire season. If it is determined that the forecasted conditions meet or exceed safety thresholds, Liberty may initiate a PSPS.
To mitigate the risk of wildfires in the communities we serve, Liberty may implement Public Safety Power Shutoffs (PSPS) to temporarily turn off power when weather conditions present an increased fire risk.
We understand power outages are never convenient. Liberty will only proactively turn off power in the interest of safety.
In the event that a PSPS is a possibility, Liberty will attempt to contact customers through calls, texts and emails, using contact information on file.
Please join us for our virtual workshops to learn more about our wildfire mitigation efforts and public safety power shutoffs.
It’s important to be prepared in the event that a PSPS is implemented. Here are some tips to help you prepare for potential public safety power shutoff events.
You may be eligible for our customer assistance programs. Learn more about our assistance programs at the button below.
When you self-identify as an Access and Functional Needs (AFN) customer, Liberty will attempt to provide more information about Public Safety Power Shutoffs, low income programs, and other resources using the contact information on file or submitted through the web form.
Liberty offers an assistance program for residential customers who have special energy needs due to qualifying medical conditions. Qualifying customers receive an extension of their lower rate baseline allowance on their monthly energy bill and, when possible, advanced notice for a Public Safety Power Shutoff (PSPS).
Community Resource Centers (CRC) will be available to help support customers in the event of a PSPS. At CRCs, customers may access PSPS information, snacks, water, powering stations, and more. Locations and hours will be provided prior to a potential PSPS event.
211 is a free 24/7 information and referral service for community services. In the event of an emergency, 211 provides incident specific information by coordinating with local emergency services so communities can access information about shelter, food, medical, and recovery services.
Check out the videos below for some helpful tips for before, during, and after a PSPS.