If someone in your household has multiple sclerosis, a life-threatening illness, is a paraplegic, quadriplegic, or requires regular use of life-support equipment, you may qualify for the medical baseline allowance program.
Access and Functional Needs Customers
What is AFN?
The CPUC defines the Access and Functional Needs (AFN) population as individuals who have developmental or intellectual disabilities, physical disabilities, chronic conditions, injuries, limited English proficiency or who are non-English speaking, a household with older adults and/or children, people living in institutionalized settings, or those who are low income, homeless, or transportation disadvantaged, including, but not limited to, those who are dependent on public transit or those who are pregnant.
For more information on AFN, please refer to the Office of Access and Functional Needs webpage.
Benefits of Self-Identification
When you self-identify as an AFN customer, Liberty will attempt to notify you more frequently about Public Safety Power Shutoffs, low income programs, funding, and other issues using the contact information on file or submitted through this web form.
Liberty Self-Identification Form: Access and Functional Needs
Please fill out and submit the web form at the button below to self-identify as an AFN customer.
There are financial assistance programs available in your area for qualified customers who need help paying their utility bills.