Military Relief Program

The purpose of this Program is to implement the California Families Financial Relief Act of 2005 by providing water utility service shutoff protection for a 180-day period to families of service members who are called to active duty. A qualified household is a residential household for which the income is reduced because the customer of record, the spouse of the customer of record or the registered domestic partner of the customer of record, as defined by Section 297.5 of the Family Code, is a service member called to full-time active military service by the President of the United States or the Governor of this state during a time of declared national or state emergency or war. I understand that the protection afforded by the Act only defers the time of payment of all water charges and does not waive or cancel them.