Paying Your Bill

We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee. 

Explore the two different options below to help you find the best and most convenient way for you to pay your bill.  

How Would You Like to Pay?



  • You can make a one-time payment using a credit (Visa, Mastercard, Discover & American Express) or ATM debit card online by clicking here or over the phone 24/7 at   1-800-727-5987
    There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

  • There are multiple ways you can pay using your checking or savings account: 

    1. Make a one-time payment 
    You can make a one-time payment using a checking or savings account online by clicking here or over the phone at  1-800-727-5987 
    Using this method will result in a processing fee of $7.75 processing charged by our payment vendor. We do not profit from this fee.

    2. Set up automatic payments 
    If you want to set up automatic payments using a checking account, please fill out the application found here. There is no fee for this service. 

    3. Mail your payment to us
    Return the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:

    PO Box 6004, Artesia, CA 90702-6004

  • For the health and safety of our communities, we have closed our walk-in customer service centers until further notice. Customers can continue to access drop boxes at our walk-in locations. 


    Cash is also accepted at Liberty customer walk-in centers. There is no fee for this service.

    Compton

    Primary Walk-in Center

    Customer Service Hours

    9750 Washburn Road Downey, CA 90241
    Walk-in
    Mon - Fri 8:00 AM - 5:00 PM
    Phones
    Mon - Fri 8:00 AM - 5:00 PM

     

    You can use cash to pay your bill at many authorized payment centers. Click the button below for a complete list in your area. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service.

    Learn More

  • Set up automatic payments 

    If you want to set up automatic payments using a checking account, please fill out the application found here.
    There is no convenience fee for this service. 

Where Would You Like To Pay?



  • 1. Make a one-time payment with a credit card
    You can make a one-time payment using a credit (Visa, Mastercard, Discover, American Express) or ATM Debit card online by clicking here.
    There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

    2. Use your bank’s online bill payment service 
    Most banks and credit unions offer bill payment services to their customers. Liberty Utilities can be set up as a Payee in the system. Contact your financial institution for more information. 

  • For the health and safety of our communities, we have closed our walk-in customer service centers until further notice.
    Customers can continue to access drop boxes at our walk-in locations. 

    You can visit one of the following locations if you would like to pay your bill in person:

    • Liberty walk-in centers
      Pay using cash or check at one of our Liberty Utilities customer walk-in centers. There is no fee for this service.


      Compton

      Primary Walk-in Center

      Customer Service Hours

      9750 Washburn Road Downey, CA 90241
      Walk-in
      Mon - Fri 8:00 AM - 5:00 PM
      Phones
      Mon - Fri 8:00 AM - 5:00 PM

    • Authorized Payment Agents

      Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*.   

      *Important: To locate authorized payment locations that do not charge a convenience fee, within the  Biller Search box you must input Liberty Utilities and select your State from the dropdown menu. 

      Learn More
  • Call us 24/7 at 1-800-727-5987 to make a payment using a credit card, ATM Debit card, checking or savings account
    There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

  • PO Box 6004, Artesia, CA 90702-6004

Things To Keep In Mind: 

  • Depending on which payment method you choose, the processing time can vary from 1-10 days. If your due date is less than ten days away, we recommend using a payment method with a faster processing time, such as paying in person or over the phone

  • If you are making a payment after receiving a past due notice, please call our customer service line at 1-800-727-5987 and provide a representative with your payment confirmation number to avoid disconnection

  • Credit, ATM Debit card, checking or savings account transactions have no minimum and $1200.00 maximum. The system will accept up to 8 separate transactions per 26 day period, per account number

  • Checks returned as non-sufficient funds (NSF) will incur a fee